Frequently Ask Questions

About Packaging Machines

1. What kind of products does your packaging machines pack?

Our packaging equipments and machines can do packing of many products like curd, Basundi, Amrakhand, shrikhand, butter, lassi, cheese spread, processed cheese, flavoured milk, cheese sauce, yogurt, Greek yogurt, stirred yogurt, set yogurt, yogurt with fruit pieces, drinking yogurt, granular ghee, liquid ghee, Rabadi, Rasmalai, Gulab jamun, Rasgulla syrup, paneer pieces in tins, butter milk, Chaas, homogenised milk, A2, juices, ketchup, purees, jelly, honey, water, squashes, syrup, curry, chutney, pastes and much more. You can know more in this concern just contact us.

2. How do you control your packaging machines?

We control our packaging machines through delta automation control system that works with colour touch screen HMI.

3. Do you use your packaging machines in the tasks of packaging and filling?

Yes. our packaging machines can be used as a complete part of production technology. They have a system having different machines to do communicate with one another. We use these equipments to do filling and sealing. Our packaging machine system consists of equipment like cup fillers, bottle fillers for Glass, PP and cans, Jar fillers, lug cappers, screw cappers, ropp cappers, spout pouch fillers auto and semi-automatic machines and dosing equipments. We ensure all parts of the packaging line.

4. How many packaging machines have you sold till now?

Since the time when the technology of packing machine came up, we have manufactured 500+ nos. of packaging machines.

5. What material do you use to manufacture packaging machines?

We manufacture packaging machines of stainless steel of standard quality. We use stainless steel ASI 304 to make those packaging machines that do packing of food. We also utilize stainless steel AISI 316L to manufacture machines for packing purpose.

6. Do you provide packaging machine with dosing equipment?

Yes. We provide suitable dosing mechanism like piston filler, time based gravity filler, pneumatic filler as per the behaviour of the product to fill.

7. In what kind of environment can a packaging machine be installed?

You can install a packaging machine in a dry as well as wet area at cold to hot condition environment.

8. Is it possible for a packaging machine to pack more goods within the same time duration?

Yes. this is possible if you use a multiple head packaging machine.

9. Is it possible for packaging machines to pack goods into container of various sizes?

Yes. this is possible, for this purpose you will need container of various sizes. You will have to contact and consult the sales department to get this task done. They will supply you with change parts of different sizes in which the packaging machines can fill and pack goods.

10. How much time does a packaging machine take for a conversion?

The time duration taken by a packaging machine for a conversion depends on its model. It also depends on the skill of the operator which ranges from 15-25min.

11. Is your packaging machine compatible to pack hot liquids?

Yes. our packaging machine provides facility to pack hot liquids.

12. What steps should be taken if any packaging machine or its spare parts display signs of failure?

When you see that the packaging machine or its spare parts show signs of failure then call our after sales support as early as possible. It is the support team who discuss the cause of failure of the machine and gives repairing solutions.

13. Are your packaging machines eco-friendly?

We create such packaging machines that are eco-friendly and do not produce excess waste. When our packaging machine is operated then it is essential to create 15 cycles with empty container. While mode of operation the waste material is separated automatically and is thrown as a recyclable material. Other wastes are not produced during the operation of these packaging machines. After any packaging machine is decommissioned is technology does not include any kind of conventional parts. Our machines do not produce fatal materials and toxic gases that spoil the eco-system. The steel frame of our machines is made of materials created of metallurgy. For this reason it is a secondary raw material.

14. What are the terms of delivery concerned with your packaging machines?

We deliver our packaging machines and accessories as per complexities of these machines. They have a workload ranging from 1 to 2 months.

15. Do you have provisions of keeping packaging machines in stock?

We do not keep packaging machines in stock. This is because every packaging machine has its own features. It meets individual needs of every customer.

About Accessories:

16. Are the same kind of dosing equipment used for all kind of packed goods?

No! Each and every commodity has different textures and features. Thus we use different dosing equipments for different packed goods.

About Transportation, Commissioning, Training, Warranty, Servicing

17. Do you include the charges of transport and shipping while supplying packaging machines?

Yes. according to the distance of destination the price of shipping charges is declared later. In some cases the customers pay shipping charges from their own pocket. However the price of transport does not include food expenses and boarding charges for technicians. .

18. What is the warranty period for your packaging machines?

The maximum warranty period for our packaging machines is 12 months.

19. Do you give response to your older packaging machines when they get defective?

Yes! When such a condition occurs then we suggest our old customers to contact the sales department with the serial no of the packaging machine. Before repairing such machines we create a quotation and send the defective machine to the factory. Here the task of repairing packaging machines is done.

20. How do you handle the sessions of training to operate packaging machines?

We carry free training sessions at the factory to make customers know how to operate packaging machines. Our supplier guide customers about the tips to operate packaging machines. We guide buyers to install machines without obstructions.